Frequently Asked Questions

Everything you need to know about shopping with Hurleys

What are your delivery options and timeframes?

We offer Standard Delivery (3-5 working days) and Express Next-Day Delivery for orders placed before 3 PM. Shipping is free on all orders over £100.

How do I return an item?

You can return any unworn items with original tags within 28 days of purchase. Use our online portal to generate a return label or visit any Hurleys retail location.

Are the designer products sold on Hurleys authentic?

Yes, Hurleys is an authorized retailer for all brands we carry. Every product is 100% authentic and sourced directly from the manufacturer.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.

Can I track my order status?

Once your order is dispatched, you will receive an email with a tracking number and a link to follow your parcel's journey via our courier partner.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times and costs vary by location and will be calculated at checkout.